GallettAir Inc.

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Reviews

• Steve Kaplan

  Mar, 10 2018
  ★ ★ ★ ★ ★
  I recently had an issue with my furnace. The blower was not working. Fortunately, I have a contract with Gallett. I place a call and they said they would be there sometime today (ugh, this was a Saturday). They arrived within 2 hours ( I thought Id' be waiting all day). The serviceman, Matt, informed me that the blower needed to be replaced and if not under warranty, would be very expensive. He did not have the part on the truck but said he would check with someone in the office. He went on to his next call but promise he would get back to me within the hour....he did. The person in the office informed him that the part was not in inventory. He said that he was going back to the office to check himself (he was skeptical). Well...he found the part and came back to my home to install it the same day!. This Matt went above and beyond in my opinion. He also confirmed that the part is covered under warranty. Great job, Matt!!

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